Terms of Service
The rules and regulations for using our website and services.
Effective Date: 01/01/2026
Last Updated: 19/01/2026
Welcome to CreativeGen Z (“CreativeGen Z”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website and any interaction with our services, communication channels, and content.
By accessing or using our website, you agree to these Terms. If you do not agree, do not use this website.
1. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable law or regulation
- Infringe intellectual property or privacy rights
- Transmit malware, spam, harmful code, or disruptive content
- Attempt unauthorized access to any part of the website, servers, or systems
We reserve the right to restrict access where misuse is suspected.
2. Services
CreativeGen Z provides digital services including but not limited to:
- Digital marketing strategy
- Social media management
- Brand identity design and brand development
- Website design and development
- Content creation and creative production
- Campaign strategy and execution
- Digital consulting and reporting
Any service engagement is subject to a separate proposal, service agreement, contract, invoice, or statement of work.
3. Intellectual Property
All content on this website (including text, graphics, visuals, icons, processes, brand assets, and layout) is owned by CreativeGen Z or licensed for our use.
You may not:
- Copy or reproduce website content for commercial purposes
- Republish content without written permission
- Use CreativeGen Z trademarks, logos, or branding without authorization
4. Client Deliverables and Portfolio Use
Unless otherwise agreed in writing:
- Client work may be showcased for portfolio, marketing, or case study purposes
- We may display project deliverables, brand creative work, or summarized results
Where confidentiality is required, it must be agreed in writing before project delivery.
5. Quotes, Pricing, and Payments
- All prices are subject to confirmation in writing.
- Quotes may have validity periods.
- Project scope changes may result in additional costs.
- We may require a deposit before commencing work.
- Non-payment may result in paused work, withheld deliverables, or service suspension.
6. Third-Party Platforms and Tools
Our services may use third-party platforms and tools such as social media networks, ad platforms, website hosting, analytics tools, and automation services.
CreativeGen Z is not responsible for:
- Third-party outages or downtime
- Account restrictions or suspensions caused by platform policy enforcement
- Algorithm changes, policy updates, or pricing changes on ad platforms
- Third-party service errors or security issues outside our control
7. Website Content Disclaimer
The website is provided on an “as is” and “as available” basis.
We do not guarantee:
- That the website will always be uninterrupted or error-free
- That the content will always be complete or up-to-date
- That marketing results will be achieved from any strategy without dependency on market conditions and platform dynamics
8. Limitation of Liability
To the maximum extent permitted by law, CreativeGen Z shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our website
- Reliance on website content
- Errors, technical failures, or omissions
- Third-party links, services, platforms, and tools
9. Privacy
Your use of the website is also governed by our Privacy Policy. By using the site, you consent to data practices described in that policy.
10. Termination
We reserve the right to restrict or terminate access to the website without notice if:
- You violate these Terms, or
- Your conduct may harm CreativeGen Z, its clients, or users
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
12. Contact Information
For questions about these Terms, contact:
Email: info@creativegenz.com
Phone: +254 700 022624